Mobile Apps2024

Soko Field Agent App

Empowering 2,000+ field agents with offline-first mobile tools.

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Client

Soko Retail Ltd

Industry

Retail & FMCG

Duration

14 weeks

Year

2024

The Challenge

What the client was up against

Soko Retail's 2,000+ field agents operated across remote regions with unreliable internet. They relied on paper forms for order capture, stock counts, and customer visits — leading to data loss, reconciliation delays of up to two weeks, and an inability to surface real-time sales intelligence to management.

Disconnected processes

Manual data entry

No real-time visibility

Error-prone reconciliation

Our Solution

How we solved it

We designed and engineered a cross-platform React Native application with a robust offline-first architecture. All data is stored locally using SQLite and synced intelligently to the cloud backend the moment connectivity is restored. The app features GPS-stamped visit logs, barcode scanning for stock counts, a guided order capture flow, and a real-time manager dashboard built in React.

Discovery & planning

Agile development sprints

Rigorous QA & testing

Smooth go-live & support

The Outcome

Results that matter

Within four weeks of go-live, field agent productivity increased by 35% and data reconciliation time dropped from two weeks to under four hours.

2,000+

Field agents onboarded

35%

Uplift in agent productivity

< 4 hrs

Reconciliation time (was 2 weeks)

4.7★

App store rating

Within four weeks of go-live, field agent productivity increased by 35% and data reconciliation time dropped from two weeks to under four hours. Finance teams gained same-day visibility into field sales figures, enabling faster replenishment decisions and a measurable uplift in revenue per agent.